IS IT SAFE TO USE MY CREDIT CARD ON YOUR SITE?

Yes! Shurondia’s Trinketz understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.


WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Shurondia’s Trinketz currently accepts Visa, MasterCard, Discover, American Express, AfterPay and PayPal for all orders.


HOW DOES AFTERPAY WORK?

Installments by Afterpay allows you to purchase in four equal installments, due every 2 weeks. For example, if you purchase an item for $100, you pay 4 installments of $25. There is no additional cost to use Installments by Afterpay as long as you pay on time. All of your payments are interest-free and you will receive your order right away.

Pay for your purchases over four simple installments!
Pay for your purchase over four equal installments, due every two weeks. Installments by Afterpay Makes it simple to pay over time. Buy what you want today, pay for it in four equal installments, interest-free.


WHERE IS THE PACKAGE SHIPPED FROM?

Auburn, Wa


HOW LONG DOES IT TAKE FOR ME TO GET MY SHIPMENT?

Shurondia’s Trinketz standard shipping is done by USPS. Once payment is accepted, processing typically takes place 2-3 days. After processing ,shipping in transit time via USPS is usually 2-3 days depending upon where order is shipped to.


HOW DO I HANDLE LOST OR STOLEN PACKAGES?

Shurondia’s Trinketz is NOT responsible for damaged, lost or stolen packages, you would need to contact USPS directly at 1-800-275-8777 and provide your tracking details. If USPS has confirmed your package as damaged, lost or stolen, please initiate a package claim with USPS.


WANT TO RETURN MY PURCHASE! WHAT DO I DO?

Returns:
Buyer is responsible for contacting Shurondia’s Trinketz to initiate return process.

  • If for any reason you are not happy with your purchase, you must contact us (email: shurondia@gmail.com) to initiate the return of your merchandise 7 days of the delivery of your product. After 7 days from the point of delivery, no returns/exchanges shall be accepted.
  • A restocking fee of 20% will be applied and the difference will be provided on a store credit ONLY.
  • In order to correctly process your return, the products must be returned in perfect condition, along with all original packaging, all boxes or bags, and all tags, if present. Items that do not meet the criteria will be denied and returned to sender.

Non-Returnable Items: Beauty Products, Bundles, Sale Items are nonreturnable.
Buyer is responsible for shipping cost of return(s)


HOW CAN I GET ASSISTANCE IF I NEED IT?

 We’re Here to Help You! Email shurondia@gmail.com for any order or product related questions. We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and we will respond to your email as quickly as possible.