Shurondia’s Trinketz standard shipping is done by USPS. Once payment is accepted, processing typically takes place 2-3 days. After processing ,shipping in transit time via USPS is usually 2-3 days depending upon where order is shipped to. Shurondia’s Trinketz is NOT responsible for damaged, lost or stolen packages, you would need to contact USPS directly at 1-800-275-8777 and provide your tracking details. If USPS has confirmed your package as damaged, lost or stolen, please initiate a package claim with USPS.